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Slow download speed or no Internet connection
Slow download speed or no Internet connection
Roamight Help avatar
Written by Roamight Help
Updated over 10 months ago

There are multiple reasons why your eSIM may appear connected to the network, but is not getting an Internet connection on a 4G/LTE/5G network.

You may experience the following problems when the eSIM is not connected to a data network:

  • Extremely slow download/upload speeds

  • Only "E" (Edge) appears, no 4G/LTE

  • Unable to use the internet, even though eSIM shows a connection

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