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Slow download speed or no Internet connection
Slow download speed or no Internet connection
Roamight Help avatar
Written by Roamight Help
Updated over 9 months ago

There are multiple reasons why your eSIM may appear connected to the network, but is not getting an Internet connection on a 4G/LTE/5G network.

You may experience the following problems when the eSIM is not connected to a data network:

  • Extremely slow download/upload speeds

  • Only "E" (Edge) appears, no 4G/LTE

  • Unable to use the internet, even though eSIM shows a connection

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