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How can I get a refund?
Roamight Help avatar
Written by Roamight Help
Updated over a week ago

At Roamight we are aware that our users may have unforeseen events after making the purchase. Therefore, you can request a refund in the following circumstances:

– You bought the eSIM without checking the compatibility with your cellphone.

– You canceled your trip or you no longer need the eSIM.

– Our eSIMs generally work fine, but if you experience connection issues, we can provide you with a full or partial refund.

Once the refund is approved, you will receive the money on to the same account with which you made the payment. This process can take between 5 to 10 business days.

For more details, terms and conditions, we invite you to read our Refund Policy.

You can request by Roamight Live Chat

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